If I click the 'Claim' button am I then obligated to purchase it?
No, you're not locked in in any way. We'll come to view your desired heat pump location. You can ask as many questions as you like. If, for whatever reason, you do not wish to complete the purchase, that is fine.
What if the installation is more complicated than you expect?
Our special price includes back-to-back installation. If the outdoor heat pump unit needs to be further away than specified in the back-to-back layout, or if the unit needs multiple visits to be installed (such as with a new build), installation will cost slightly more. We will be able to tell you exactly how much the total will be after viewing the installation location. You only commit to purchasing the heat pump after receiving this final quote.
How is the RRP calculated?
The Recommended Retail Price (RRP) shown is the fully-installed RRP. This is calculated as the heat pump price specified by the manufacturer or used by well-known retailers, plus $800 for installation costs. A non-installed heat pump won't do the job! So our prices always include installation.